Surface Pro 4 Problems And Their Solutions: Touchscreen, Windows Hello

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#Microsoft #SurfacePro4Surface Pro 4 Problems And Their Solutions: Touchscreen, Windows Hello : Microsoft’s Surface Pro 4 is one hell of a device to use (Read the comparison with iPad Pro here: Microsoft Surface Pro 4 vs iPad Pro).

The amazing build, adequate I/O and the brilliant Type Cover make it one of the best hybrids on the market right now. It certainly doesn’t lack power, and runs a full-fledged Windows 10 OS — and that will cover all your demanding needs.

The 12.3” display is just delightful to look at. However, there are certain problems associated with the Surface Pro 4. In this article, we take a look at what these problems are, and what the associated quick fixes are.

Touchscreen suddenly stops working on Surface Pro 4

Undoubtedly, this is the most frustrating problem on the Surface Pro 4. Users have been reporting that the device just stops responding altogether — the keyboard, the trackpad, the touch, nothing works. Although the reason for this remains undiagnosed, Microsoft has released a firmware to fix this issue.

If you haven’t installed the update yet, and face this problem, there is a quick fix: hold your power button until the device is forced to shut down. Then switch the device on again.

Screen doesn’t rotate on Surface Pro 4

A lot of people mindlessly rotate their hybrid hundred times a day — and that’s more or less a necessity. However, some users have reported that the Surface Pro 4 randomly stops rotating the screen on rotation of the device. It does seem to be connected to the fact that screen rotation is turned off, and the option itself absent, when the Type Cover is attached. The quick fix would be to detach and reattach the Type Cover.