Microsoft Surface Studio Starts Early Shipping, An Exclusive Support Line Made Available : Some users have received their Surface Studio early as reports from the US have claimed. Microsoft had been set to start sending out units before Christmas, but has now begun emailing customers that pre-ordered their device to let them know it will arrive soon.
Head of Surface and Corporate Vice President for Surface Computing, Panos Panay, sent out an email to the Surface Studio customers. In the email, Panos Panay revealed that the company will be offering a dedicated support line for the new Surface Studio owners.
With this dedicated phone line, Surface Studio owners will be able to get support for their new device very quickly when they have any early issues with it, as reported by Express.co.uk.
The email further stated that Microsoft wants the early Surface Studio buyers’ first experience to be “absolutely perfect” which is what you would expect to see with a premium device like this. The news come from Thurrott.com, which noted that Microsoft is also providing a dedicated phone line to new users to help them with any issues they may have with the new device.
If you wish to order the Surface Studio yet, Microsoft is still accepting pre-orders – but only in the US. However the company is warning that new device, which will cost around $3,000, will not be ship until early 2017, which is when it will also be made available to UK.
Back in October The Surface Studio was revealed by Microsoft alongside an improved Surface Book. Looking to target the creative industries such as production, design and animation, the device, which runs Windows 10, sports a 28-inch touchscreen, the thinnest display ever shipped, according to Microsoft.